Your Materials Handling Solutions salesperson will meet with you at your site location to listen to your material handling issue, visually inspect your work area, and learn your objective. This process will reveal the specific needs and challenges presented and allow you the opportunity to enlighten your MHS salesperson to any other relevant variables and conditions. Our sales staff will draw on a wealth of knowledge from our industry exposure to identify an optimal and durable solution for your environment. Your MHS representative will follow up with you and present an estimated price quote of your proposed system.
Once an order is placed, your MHS salesperson will coordinate with our project management team to layout the system in your facility. Field surveys will identify potential constraints and design factors. The value of our industry experience is reinforced at this time, often utilized to address obstacles unique to the layout of your proposed system. This front end approach ensures MHS focuses on a true design solution to your goals. Your long term satisfaction of our system’s performance is our goal, not simply the sale of an overhead crane system. Approval drawings will be generated which depict the proposed system integrated in your facility. These drawings also allow you the opportunity to propose changes and provide feedback.
Upon approval your designed system will be manufactured and assembled at MHS’s production facility. Our talented fabricators provide skilled craftsmanship and techniques, specific to your system needs. Quality and reliability are staples of an MHS assembly. Our materials, mechanical, and electrical components are acquired and utilized with that long view in mind. MHS understands that the products and systems we build and implement reflect powerfully on our reputation and capabilities.
System implementation at MHS is a coordinated effort centered on communicating clearly with you the customer prior to our jointly determined install date. The goal is to minimize our installation’s effect on your production. MHS will coordinate an install date flexibly scheduled around your production needs. Clear communication eliminates surprises and allows our install crews to focus efficiently. Your new system will perform as promised, job sign off sheets guarantee that our installers do not leave until you are pleased that the system meets your expectations.